Frequently Asked Question

What is Firmus Monie?

Firmus Monie is a lending app designed with the intention of making the lending process easy. The application grants you easy access to loans with just a few clicks.

How do I get started?

Our app is easily accessible on Google Store and App Store for download and you can get started in just a few minutes and most importantly, it is completely free.

Is Firmus Monie registered?

Yes, Firmus Monie is a product of Firmus Retail Services Limited (RC 1584765) who is a member of Firmus Group Limited.

How do I apply for a loan on Firmus Monie?

Applying for a loan is a very simple process on Firmus Monie. Once you are logged into the app, navigate to the Loan section and fill in your personal and employment details for a loan request.

How much can I borrow on Firmus Monie?

For your first loan request, you can borrow as much as N10,000. Your loan eligibility increases as we get to know you better.

What do I need to get a loan on Firmus Monie?

We keep to our words, no documentation, no collaterals. All you need to make a loan request on Firmus Monie are just: Your personal details, Your employment details, A valid means of Identification, A functional debit card.

How does Firmus Monie make a lending decision?

A lending decision is made from your credit score as a borrower. Your credit score is based on the information that you provide to us. The more genuine this information is, the higher your chances of getting a loan.

Why was my loan request declined?

We’re very sorry for declining your request. It only means we don’t have a loan product that matches your profile at the moment. We want you to check back with us soon.

Will my loan size increase as I repay?

Yes, the more you repay the higher the loan amount you are eligible for.

How can I repay my loan?

You can repay your loan either manually or via the auto-debit service.

How does auto-debit work?

The auto-debit service makes loan repayment seamless. The service uses the debit card attached to your active loan to initiate a loan repayment for you. Auto-debit helps you stay true to your words and increase your credit score.

What cards can I auto-debit?

Firmus Monie supports MasterCard and Visa cards for auto-debit as long as there are sufficient funds in the account, you don’t need to worry.

Can I repay early?

Sure! You can pay as soon as you can afford to repay, it doesn’t matter if the loan is not due yet.

Can I pay down on my loan?

Yes, you can pay